customer service

We all know the importance of great customer service.  A polite, efficient, swift answer to our queries, a problem resolved, anything to make the customer happy.  Happy customers are returning customers and we all want to keep them.  Except for maybe our receptionist here, who appears to have drunk a little too much at the... Continue Reading →

bad days

I seem to be having more than my fair share of them just recently.  Usually I try to ignore them and carry on as normal, but sometimes I give in.  I like to take myself off somewhere on my own and work through whatever it is I have to.  So, if I'm missing in action,... Continue Reading →

fishy bones

I really like fish, especially wet fish, fresh from the fishmongers, or even better, the ocean, when on holidays.  But, I don't eat a lot of it, because of the bones.  I hate picking over those tiny little nasty things.  Its such a shame really because  do love fish, and it is very healthy, except... Continue Reading →

mi casa, su casa

There’s a very special place to all of us.  It’s different for everyone, whether it be location, size, shape, or style, we all have our own idea of what that special place should be.  The one thing that connects all these places, the name.  It’s where we choose to call home. The very beautiful La… Continue Reading →

knee deep

Wishing I was knee deep in the water somewhere Got the blue sky breeze and it don't seem fair Only worry in the world is the tide gonna reach my chair Sunrise there's a fire in the sky Never been so happy Never felt so high And I think I might have found me my... Continue Reading →

A Stroll In The Snow

Well, here, where I am, in the very middle of England, we have had our first snow of the season. It was not much, but enough for me to have to scrape it off my car before I went out this morning. I don't like real life snow very much, never have. As a kid,... Continue Reading →

Done Waiting…

'Wait for me' he said. 'When you go on your morning walk, wait for me by the old truck. I'll meet you there, and we'll do something nice' he said.  I looked at him with big bright eyes, smiling up at him 'You mean, like a date?' I asked.  'Yes' he said. 'Exactly like that'.... Continue Reading →

What, No Skates?

I never had a pair of roller skates when I was a kid. I remember begging my mum for a pair for numerous years at Christmas time and birthdays. But no. my mum was adamant that both me and my sister were not allowed them. I can't remember the exact reason why, but knowing my... Continue Reading →

Post Card From Nowhere

When I was young and we went on holidays by the sea, On the first day there my Mum would rush out and buy post cards to write and send back home. I never really understood doing this on the first day, I mean, you just got there, what can you say? We always went... Continue Reading →

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